From toys and printing to global IT at Marsh

Victor YH Pang (left) worked in the toy manufacturing and printing industries before joining the financial sector. He has worked as a project and change management professional in operations and technology for industry giants such as HSBC and JPMorgan.

In 2009, Pang was appointed regional director of business transformation and information technology at the HSBC insurance brokers APAC, later acquired by Marsh, a world-leading insurance broking and risk consulting firm. Pang is now vice-president for global information technology for North Asia at Marsh (Hong Kong). He talks to Wong Yat-hei about his job

What's your academic background?

I have a higher diploma in manufacturing engineering from City Polytechnic of Hong Kong [now City University, or CityU] and then pursued a part-time bachelor degree at CityU.

How do you start your day?

I begin with a home-made breakfast to fuel myself for the day. Meetings and conference calls with business partners, staff and external vendors in the region, and handling e-mails make up my daily routine to-do list.

I try to finish work by around 6pm and spend time with my family every night, but sometimes I have to take business calls late at night.

What does your job entail?

I look after a portfolio of business applications, build a stronger rapport with business partners and strive for a higher IT performance. I am also responsible for developing the team to handle new challenges and initiatives.