Source:
https://scmp.com/comment/insight-opinion/article/1113654/unscrupulous-firms-substandard-emergency-services-put
Comment/ Opinion

Unscrupulous firms' substandard emergency services put elderly at risk

Albert Cheng says the government must crack down on dodgy firms that trick old people into joining substandard home security services

The Personal Emergency Link Service has been providing its guardian angel role for elderly people who live alone since it was set up by the Senior Citizen Home Safety Association 16 years ago.

Since its establishment in 1996, the government has been subsidising qualified senior citizens to install panic buttons linked directly to the association in their homes with the support of the Social Services Department, the Housing Authority and the Housing Society.