How Saudi Arabia's US$3.5B injection can help Uber in China
Funds could help product innovation, quality control, and customer service, says Uber China VP
The US$3.5 billion injection from Saudi Arabia's Public Investment Fund into ride-hailing app Uber could be best utilised in the world's second-largest economy, Zhen Liu, senior vice president of Uber China, said, as the US firm faced down homegrown rival Didi Chuxing
The funds could help Uber China improve on product innovation, quality control, and customer service, which were the company's three key areas of focus, Liu said, adding that Saudi Arabia's investment was "a vote of confidence in Uber and the ride-sharing market."
She didn't elaborate how the money could be put to work in those sectors, but pointed to services such as uberCOMMUTE as an example of recent innovation. First piloted in China last year, uberCOMMUTE enabled drivers to recoup the cost of their trip, including gas, if they shared the journey with a passenger.
Other new Chinese features included the use of payment platform Alipay to hail a ride within the mainland and abroad .
Such new forays signaled Uber's commitment to bolster its finances following reports in February that it was losing US$1 billion a year in China .
The San Francisco-based enterprise has been valued at more than US$60 billion.