• Thu
  • Dec 18, 2014
  • Updated: 12:02pm

Business Process

Open minds, open hearts and wide open doors

Hong Kong hosts numerous trade shows and events, and attracting attendees to the InterContinental Grand Stanford Hong Kong is the aim of senior sales manager Yan Tsang and her team.

Friday, 20 January, 2012, 12:00am

Discount website eyes 50 customer-oriented hires

Trainees, sales and business development manager Groupon

Called the 'fastest-growing company ever' by Forbes magazine, Groupon is recruiting a large number of staff in Hong Kong across a variety of fields.

14 Jan 2012 - 12:00am

Feeling and feeding Asia's force

Asales force is the lifeblood of any business. It follows, then, that enhancing the effectiveness of this entity is often a key imperative for senior managers. As the Asia Pacific head for sales performance at global consulting firm Mercer, Ralph Grimse spends much of his time advising companies on how best to achieve this.

10 Dec 2011 - 12:00am

career tracker

Lilly Chan, international business director - Asian Art, Christie's

27 Aug 2011 - 12:00am

career tracker

Matthew Glynn, country managing partner - Singapore, DLA Piper

25 Jun 2011 - 12:00am

Protect homebuyers from dodgy sales tactics

Land is at a premium in Hong Kong. After decades of high land prices and inflation, many Hongkongers believe investing in property is their ultimate dream and the best financial investment in life.

19 Jan 2011 - 12:00am

When 'private sale' means anything except private

Don't think you will be given a special price or priority in choosing a flat when you are invited to private sales arranged by developers - as these 'private' sales are no longer private.

27 Jul 2010 - 12:00am

Consumer Council seeks property sales database

The Consumer Council wants the government to set up an online database on property sales, after it found buyers were given incorrect and inadequate information.

27 Jul 2010 - 12:00am

Jeweller seeks passionate staff

The ability to speak confidently and a focus on customers' needs are qualities that Luk Fook Jewellery looks for in sales candidates.

24 Jul 2010 - 12:00am

Call for brochures to spell out common areas

Developers should spell out in sales brochures every single bit of common space that flat buyers have to pay for, the Council for Sustainable Development says.

26 Jun 2010 - 12:00am

Glitzy marketing attracts buyers

Creativity is paying off for Hong Kong's property developers. Despite more stringent guidelines on the more colourful descriptions of properties, well-executed advertising campaigns are drawing homebuyers. Look no further than the recent frenzy at the launch of new luxury apartments.

20 May 2010 - 12:00am

Healthy pursuit of goals

Rocky Chow has attached great value to customer service since he started as a personal trainer at a leading fitness centre.

'The tasks handled by a personal trainer and a salesperson may differ, but both need to ensure that the client is happy with the service they provide,' says Chow, senior vice-president for sales at California Fitness.

24 Apr 2010 - 12:00am

Continual improvement at heart of policy

The word kaizen, which means improvement in Japanese, is the key to Fuji Xerox (Hong Kong)'s win in the Productivity and Quality category at the Hong Kong Awards for Industries.

19 Jan 2010 - 12:00am

Rules for developers on flat sizes apply from next week

Developers will be required to follow new guidelines on the sale of uncompleted flats from December 1, including a realistic declaration of floor size that excludes common areas.

24 Nov 2009 - 12:00am

Property affair shows need for transparency

Nothing focuses Hong Kong's attention quite like a surge in the property market. Record-breaking sales of luxury homes sparked fears of a price bubble spreading to the mass market, already up nearly 30 per cent this year.

10 Nov 2009 - 12:00am