Hotel guests can now check-in to their rooms immediately upon arrival at their preferred 5-star accommodation without the hassle of waiting in reception.Wednesday, 29 February, 2012, 12:00am
Imagine boarding a plane without having to endure customs queues and increasingly intrusive security checks.
CAP Strategic Research, a consultancy group, has predicted a time when passengers will not have to go through emigration and some 'trusted travellers' will be able to bypass security checks.13 Dec 2011 - 12:00am
Cathay Pacific will increase the charge on excess luggage by at least four times on long-haul routes to and from North America starting next month.2 Nov 2010 - 12:00am
'Er, Miss, your luggage weighs 37 kg - that's 14 kg overweight.' Flabbergasted, I can't come up with a sensible reply and an embarrassing silence takes over. This lady behind the check-in counter has just informed me the second-worst thing a first-time-flying-home student can ever hear. (This worst thing is that you just missed your flight.)29 Jun 2010 - 12:00am
This week We look at what you need to do when you have a flight to catch30 Oct 2008 - 12:00am
Start-up carrier Oasis Hong Kong Airlines may be a tiny outfit compared with its rival Cathay Pacific. But it apparently is so small that it's invisible to the Cathay staff who share the Airport Express check-in hall with it in Central.30 Dec 2006 - 12:00am
With days to go until the Baiyun facility opens, airline insiders point to fears over luggage handling
Guangzhou officials have pledged a smooth opening for the Baiyun airport after final tests yesterday, but foreign airlines fear, and some airport officials hint, that baggage handling will go haywire and delay flights.27 Jul 2004 - 12:00am
Has an airline ever 'lost' your luggage? Chris Truelove claims most luggage that goes astray has not actually been lost, but the owner has become impossible to trace because the baggage tag has fallen off.28 Nov 2000 - 12:00am
The airport should bring millions more travellers to Hong Kong each year and a crack team from the Customs and Excise Department is being organised to ensure they do not bring dangerous or illegal goods with them.6 Jul 1998 - 12:00am
Travellers using Chek Lap Kok for the first time will be in for a few surprises if they seek to pre-judge it by a trip to Kai Tak. The first is obviously the extra travelling time.
The days of leaving your home on Hong Kong Island or Kowloon and jumping in a taxi 90 minutes or an hour before your flight is due to leave are a thing of the past.6 Jul 1998 - 12:00am
Better designed check-in counters and Immigration Department desks plus 12 baggage reclaim carousels should ensure travellers have a speedy passage through the new airport.
There are 12 carousels - double the number at Kai Tak - which are capable of handling 19,200 pieces an hour.27 Apr 1998 - 12:00am
A system for paying airport departure tax that would save passengers time and airlines money is being considered by a government working party.
New proposals suggest the $100 tax should be paid at automatic vending machines instead of check-in desks.27 May 1997 - 12:00am
THERE are times when Howard Young rambles on and on.
'What is the point of your question, Mr Young?' is one of those tetchy phrases presidents of Legco tend to fire off at the mild-mannered representative of the Tourism constituency.25 Jan 1996 - 12:00am
MACAU'S recently opened US$1 billion International Airport has become the latest in a line of Asian airports to utilise a new networked passenger management system installed by leading networking solutions supplier ITS.12 Dec 1995 - 12:00am
I REFER to the letter about the 'poor little niece' of 16 (South China Morning Post, January 16), who it seems was not considered to be too young or inexperienced to go alone to check in at Kai Tak for an international flight, but was not able to seek assistance at Manchester Airport, with a not uncommon problem amongst air travellers of lost luggage.23 Jan 1995 - 12:00am