Listen and become a true business leader

To illustrate the difference between leaders who claim to listen and those who really do, Sidney Yuen likes to use the example of a supermarket chain he knows about in Ireland.

Saturday, 6 November, 2010, 12:00am

ask toni & josh

Dear Toni

I'm good friends with this girl, and we have great conversations when we're around other friends.

But when it comes to phone calls or when we're alone, it often gets awkward.

What can I do to make things more enjoyable when we're one-on-one?

Conversation killer

Dear Confused

16 Aug 2009 - 12:00am

Talk your way out of trouble

Easy two-way conversation is a great idea. The theory goes that two disagreeing parties choose to mediate, negotiate and discuss proactively rather than plunge into out-and-out war.

28 Mar 2009 - 12:00am

Use the gift of the gab

In the age of communication, this author argues that most of us need to improve our verbal skills and rediscover the power of an old-fashioned chinwag

31 Jan 2009 - 12:00am

Stimulating talk

'Do we know what to do? Probably, yes. Will we do it? Probably not.' These were the pessimistic closing remarks after several days of intense discussion at the Tallberg Forum last June on climate change, sustainable development and the necessary transitions that societies must make to restore the ecological balance and preserve life as we know it.

24 Jan 2008 - 12:00am

Silence can be deadly

Having crucial conversations to tackle five key problem areas will help business initiatives succeed

When any company announces unexpectedly that the chief executive or a senior manager is moving on to seek fresh challenges or pursue other interests, most people assume something has gone badly wrong.

25 Aug 2007 - 12:00am

Leaders can learn a lot just by listening

Senior executives must realise that being a good listener is a more valuable skill than being a highly articulate speaker

14 Apr 2007 - 12:00am

Question 1

Where are they?

Listen to what these couples are saying to each other and then decide where each conversation takes place. Choose from the suggested answers. Be careful. There are more suggestions than you need. Write the number of the conversation (1-6) in the correct box.






5 Jan 2007 - 12:00am

Shall we discuss?

INTERACTION IS an essential feature in discussions. It shows others that you are not only listening, but actively taking part in a conversation.

15 May 2006 - 12:00am

Peter Liu is going to the UK to study at the University of York. He has a choice of two halls of residence where he can live. He rings the accommodation officer of each hall to get information before he makes up his mind. Listen to the phone conversations and make the relevant notes on each sheet.

Conversation 1

Conversation 2


20 Apr 2006 - 12:00am

Listen and learn all this week

Are you busy preparing for your HKCEE English exam? Do you want to practise your listening skills? Do you want to improve your score in Paper III?

If you answered 'yes' to any of these questions, then we have good news for you.

17 Apr 2006 - 12:00am

Have you been listening?

The Hong Kong government is often damned for its inability or unwillingness to seriously consider dissenting viewpoints. A rash of protests would suggest that many citizens continue to feel that they are not being heard. It takes skill to lend a good ear, however - an ability that is surprisingly rare.

5 Mar 2004 - 12:00am

VIPs' escorts told to look on the bright side

A group of students selected to greet forum delegates at the airport have been instructed not to emphasise Hong Kong's problems when chatting with guests.

Rebecca Sy On-na, 21, one of 59 Polytechnic University students escorting the 700 delegates upon their arrival at Chek Lap Kok, said greeters had been briefed by the event's official sponsor, InvestHK.

8 May 2001 - 12:00am