To illustrate the difference between leaders who claim to listen and those who really do, Sidney Yuen likes to use the example of a supermarket chain he knows about in Ireland.
- Wed
- May 22, 2013
- Updated: 5:05am
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16 Aug 2009
Dear Toni
I'm good friends with this girl, and we have great conversations when we're around other friends.
But when it comes to phone calls or when we're alone, it...
2:57PM
28 Mar 2009
Easy two-way conversation is a great idea. The theory goes that two disagreeing parties choose to mediate, negotiate and discuss proactively rather than plunge into out-and-out war.
8:42AM
31 Jan 2009
In the age of communication, this author argues that most of us need to improve our verbal skills and rediscover the power of an old-fashioned chinwag
3:46PM
25 Aug 2007
Having crucial conversations to tackle five key problem areas will help business initiatives succeed
10:27PM
Senior executives must realise that being a good listener is a more valuable skill than being a highly articulate speaker
1:36AM
INTERACTION IS an essential feature in discussions. It shows others that you are not only listening, but actively taking part in a conversation.
5:36PM
Peter Liu is going to the UK to study at the University of York. He has a choice of two halls of residence where he can live. He rings the accommodation officer of each hall to get information...
3:02PM
Are you busy preparing for your HKCEE English exam? Do you want to practise your listening skills? Do you want to improve your score in Paper III?
If you answered 'yes' to any of...
2:51PM
The Hong Kong government is often damned for its inability or unwillingness to seriously consider dissenting viewpoints. A rash of protests would suggest that many citizens continue to feel that...
9:54AM
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