• Tue
  • Jul 29, 2014
  • Updated: 7:41am

Dispute Resolution

Singapore's planned international commercial court to take legal business away from London and Hong Kong

Singapore’s ambitious plans for an international commercial court are set to expand upon the city state’s success in arbitration, helping it siphon away more legal business from rivals like London and Hong Kong.

Wednesday, 12 February, 2014, 2:49pm

Hong Kong mediation centre aims to end Lehman minibonds investor pain

Although the taxpayer-funded Financial Dispute Resolution Centre has handled far fewer cases than expected in its first 10 months of operation, industry players say it has made banks and brokers handle client complaints more seriously.

20 May 2013 - 4:18am

Effective arbitral habit now spares litigious blushes later

What must an arbitration agreement include to be enforceable?

12 Dec 2012 - 2:58am

Mediation wins favour as way to solve disputes

A growing number of Hong Kong and Asian companies and individuals are turning to mediation to resolve their disputes rather than pursuing costly litigation through the courts.

17 Sep 2012 - 3:16am

Mediation wins favour as a way to resolve disputes

A growing number of Hong Kong and Asian companies and individuals are turning to mediation to resolve their disputes rather than pursuing costly litigation through the courts.

The number of mediation and arbitration matters heard in Hong Kong last year jumped 56 per cent to 500 from 2002, according to data from the Hong Kong International Arbitration Centre.

17 Sep 2012 - 8:46am

Setting up a one-stop shop to mediate financial disputes

Anyone (particularly insomniacs) watching a local television channel in Hong Kong recently may have seen the public broadcast advertisement for Hong Kong's new Financial Dispute Resolution Centre (FDRC).

What is the FDRC?

The FDRC is a "one-stop shop" for the settlement of disputes between certain individual investors and regulated financial institutions in Hong Kong.

11 Sep 2012 - 2:47pm

New body will uphold mediation standards

A new regulatory body will be set up early next year to standardise the accreditation of mediators.

23 Jul 2012 - 12:00am

Lawyers falling short as mediators

Seven out of 10 lawyers seeking to become mediators fail to get accredited due to an approach to court cases that is 'too adversarial'.

Mediators, whose task is to help resolve legal disputes in civil cases before the parties have to resort to litigation, come from all walks of life. But, ironically, it is lawyers who fare worst when trying to get accredited.

16 Jul 2012 - 12:00am

Cultural awareness can avert perils and pitfalls

One point I stress when teaching EMBA students about leadership is the need for a clear process for making business decisions. This is particularly important in organisations where people from different backgrounds and cultures work alongside each other, creating the potential for simple misunderstandings or more serious conflict.

14 Jul 2012 - 12:00am

How to complain and get results

Few things in life are more frustrating than the feeling of being fleeced by a financial services company.

Whether you think you have been mis-sold a financial product, or are not happy with an insurance settlement, the complaints process can be long and bureaucratic, and consumers can easily feel the odds are stacked against them.

2 Jul 2012 - 12:00am

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