• Tue
  • Jul 22, 2014
  • Updated: 6:07pm

Emergency Telephone Number

Lawmakers say no to delayed ambulance times

Lawmakers yesterday passed a non-binding motion opposing a government proposal to increase the arrival target of ambulances at an emergency from 12 minutes to up to 20 minutes

Wednesday, 14 April, 2010, 12:00am

Frivolous 999 calls may lead to user fees, official says

The government does not rule out the possibility of charging for ambulance calls if more cases of abuse of the service come to light, a Security Bureau official said yesterday.

The bureau yesterday proposed a three-level mechanism for grading the urgency of ambulance calls, saying more public education would be provided in coming years to avoid frivolous trips.

4 Jul 2009 - 12:00am

Less than half 999 calls genuine

Of the 2,279,672 calls made to the 999 emergency number last year, only 44 per cent, or 995,188, were genuine, with the remainder being nuisance or misdialled calls, the police said yesterday in a statement urging Hongkongers to use the hotline only for emergencies. A spokesman said misuse tied up hotline staff and could delay handling of genuine emergencies.

29 Jan 2009 - 12:00am

Crisis crew delayed

A security guard and a member of a Quarry Bay building owners' corporation refused entry to an ambulance crew called to take to hospital an 89-year-old woman injured in a fall at home, causing a 22-minute delay.

23 Nov 2007 - 12:00am

'Help, help, help' were missing policeman's last words

Fears grow for constable lost in country park for three days

'Help! help! help!' were the last words a constable missing in Sai Kung Country Park said on Sunday before his mobile phone dropped out, according to police.

14 Sep 2005 - 12:00am

Caution needed over proposal for emergencies

The number 999 is one we hope we will never have to dial. Calls for emergency services are, by their nature, likely to be made by people under stress or possibly in a panic.

The priority for those receiving the calls should be to ensure that the quickest possible help is provided.

13 Jun 2005 - 12:00am

Proposed measures can ease phone congestion

A report commissioned by the Office of the Telecommunications Authority (Ofta) has recommended several improvements in order to relieve the effects of telephone network congestion (to deal with emergencies and severe weather conditions), and prevent a repeat of what happened on September 11 last year.

26 Jan 2003 - 12:00am

A phone call away

It is great to see that the police have discovered how to use the phone system ('Taxi drivers to turn crime fighters', South China Morning Post, February 8).

21 Feb 2002 - 12:00am

Optional number plea

I refer to the letter from G. Marques headlined 'New hotline number' (South China Morning Post, October 2).

Your correspondent said that many people abuse the 999 emergency number. He suggested the police force should provide a non-emergency hotline number, for example, 988.

13 Nov 2001 - 12:00am

Bogus calls plague hotline

Seventy-three per cent of 999 hotline calls last month were nuisance calls, police reported yesterday. Officers received 308,242 reports, of which 223,826 were nuisance calls. Only nine per cent were emergency calls requiring immediate response.

14 May 2001 - 12:00am

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