The number of inbound tour agencies found breaking the rules nearly doubled last year after a watchdog stepped up efforts to curb practices such as forced shopping.Friday, 20 January, 2012, 12:00am
A tour guide appeared in court yesterday accused of assault causing actual bodily harm after a scuffle involving a mainland tourist.
Lau Sheung-kan, 31, is charged with assaulting tour group member Zhuang Yu on a bus parked outside Kowloonbay International Trade & Exhibition Centre on Wednesday.19 Aug 2011 - 12:00am
A tour guide was arrested yesterday on suspicion of assaulting a mainland tourist in a row believed to be linked to so-called forced shopping.18 Aug 2011 - 12:00am
A plan to revamp the watchdog body which oversees Hong Kong's tourism industry won't stop the practice of forced shopping for mainland tourists, industry insiders say.14 Jul 2011 - 12:00am
Pocket city guides are giving way to mobile apps, but the printed version continues to have advantages.
'We felt it was time to offer our guides in mobile format,' says Andrea Seifert, marketing and business development manager of LUXE Asia, publisher of the LUXE City Guides series.22 Jun 2011 - 12:00am
May 2010: Win's Travel Agency is found to have hired an unlicensed guide for a tour on which mainland visitor Chen Youming, 65, died. Chen reportedly had a heart attack after an argument with the guide after trying to leave a Hung Hom jewellery shop. The agency's licence was revoked, effectively putting it out of business.30 Apr 2011 - 12:00am
Hunt for credits shows NSS' failings
I am concerned about students signing up for clubs and other activities, as part of the New Senior Secondary (NSS) curriculum. Extra-curricular activities can prove important when applying for university.25 Feb 2011 - 12:00am
So did the tough new rules make Lunar New Year tours to Hong Kong trouble-free? That would have been too good to be true.
Five days after requirements came in to minimise conflict between visitors and guides over how much they spend in stores, a guide and two tourists from Anhui came to blows - over shopping.6 Feb 2011 - 12:00am
Despite a protest by hundreds of tour guides last week and the threat of industrial action, the government will press ahead with the introduction of new guidelines for the sector on February 1.
The guides say they face a cut in income from the changes, which will require them to stay with a tour throughout its duration.18 Jan 2011 - 12:00am
Hundreds of tour guides, drivers and their supporters took to the streets of Central yesterday to protest against new guidelines by the Travel Industry Council to clamp down on rogue guides.10 Jan 2011 - 12:00am
The tourist industry, which depends heavily on Hong Kong's reputation as a destination for mainland travellers, has to accept some responsibility for tarnishing the city's reputation in recent times. It is also open to criticism for lack of swift effective action, as opposed to stern words of condemnation, to prevent a repetition of embarrassing incidents.23 Dec 2010 - 12:00am
Tour guides are threatening a walkout against a proposed overhaul of how they handle inbound mainland tour groups. The reform is intended to crack down on rogue guides.
With the peak Lunar New Year holiday period approaching, the guides and their union leaders are at loggerheads with the Travel Industry Council and its reform proposal.20 Dec 2010 - 12:00am
August's deadly hostage attack in Manila drew international attention to the issue of safety for tourists in the Philippines.
And while it has been acknowledged as a rare tragedy, a security expert says that there are universal precautions travellers should take.17 Oct 2010 - 12:00am
The tour industry has a solution to tourist rip-offs: a sticker. Carrying information on visitors' rights, it will be given out to tourists from the mainland when they arrive in the city.
The industry has also set up a special task force to consider steps to mend Hong Kong's battered reputation as a tourist destination.23 Jul 2010 - 12:00am
The travel agency accused of allowing an unlicensed guide to lead a tour group on which a mainlander died last month has admitted its guilt in a report to the Travel Industry Council, according to industry insiders.19 Jun 2010 - 12:00am