Hong Kong Retail Management Association | South China Morning Post
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  • Jan 29, 2015
  • Updated: 10:29pm

Hong Kong Retail Management Association

Spending by holiday visitors lags increase in arrivals

Mainlanders are spending more frugally here. Photo: Felix Wong

This year's "golden week", a national holiday, lacked lustre, says the Hong Kong Retail Management Association, whose members run more than 6,700 retail outlets in the city. Retail sales grew about five per cent from last year during the mainland's three-day Labour Day holiday, below the group's forecast of 10 to 12 per cent.

Friday, 3 May, 2013, 5:36am

Shop landlords feeling the heat of falling luxury goods sales

Causeway Bay, awash with luxury-brand shops, could soon feel the downside of wary mainland shoppers. Photo: Felix Wong

Disappointing sales over the "golden week" holiday may put pressure on landlords of street-level shops in core shopping districts to further reduce rents, some market analysts say.

10 Oct 2012 - 2:21am

Shares of retailers sold down on weak holiday sales

Mainland shoppers have changed their spending pattern, going for more affordable items rather than expensive ones. Photo: Dickson Lee

Shares of retailers, especially gold and jewellery sellers, fell yesterday, the first day after the "golden week" holiday on the mainland, amid concerns that retail sales during the period had been much weaker than expected.

The Hong Kong Retail Management Association said it had revised expected sales growth for the period to 5 per cent from 8 per cent.

9 Oct 2012 - 3:01am

Growth in HK retail sales weaker than expected

Hong Kong retailers are heading for turbulence as the year-on-year growth in retail sales unexpectedly weakened to 15 per cent in January from 23.5 per cent in December.

2 Mar 2012 - 12:00am

Retailers seek more details on bag levy

Officials have been urged to clearly define what a 'retailer' is before extending the plastic shopping bag levy.

The chairwoman of the Hong Kong Retail Management Association, Caroline Mak Shui-king, says a clear definition is needed to avoid confusion and make sure no one inadvertently breaks the law.

20 May 2011 - 12:00am

Panel of judges

This year is the 22nd anniversary of the Service & Courtesy Award organised by the Hong Kong Retail Management Association (HKRMA). The main objective of the programme is to upgrade the standard of customer service by frontline retail staff and to increase the service competitiveness of Hong Kong's retail industry.

21 Nov 2007 - 12:00am

Retail sales in July jump 14.2 per cent

Retail sales in July totalled HK$21.3 billion in Hong Kong, up 14.2 per cent from a year ago, the government said.

The Hong Kong Retail Management Association said the result was in line with its own estimates. July's increase is slightly below that of June, when retail sales rose 14.3 per cent to HK$19.9 billion.

4 Sep 2007 - 12:00am

Retailers eager to demonstrate power of service with a smile

In shops and restaurants across Hong Kong, the customer is king like never before. As spending power grows, choice becomes ever more bountiful and competition among rival retailers ever more intense.

17 Feb 2006 - 12:00am

Events diary

Today, HK: The Hong Kong Retail Management Association presents 'How Internet Technology Helps to Enhance Shop Management in Retail Business'.

13 Aug 2004 - 12:00am

Caution prevails as consumers expect economy to strengthen

More people think Hong Kong's economy is improving, but most remain reluctant to loosen their purse strings, according to a quarterly survey of consumer confidence.

The poll found 5 per cent of 1,000 residents thought the economy would improve a lot and 51 per cent thought it would improve slightly.

9 Apr 2004 - 12:00am

Rosier economic times inspire shoppers to do what they do best

The latest survey on consumers' spending habits has confirmed Hong Kong people are increasingly prepared to spend again, thanks to the continuing economic recovery.

20 Dec 2003 - 12:00am


The Hong Kong Awards for Services is in its fourth year, and the Hong Kong Retail Management Association is proud to be the leading organiser for the Customer Service category.

We have seen the awards grow from strength to strength via the efforts of all leading organisers.

28 Nov 2000 - 12:00am

Hong Kong Awards for services

Hong Kong has always been a favourite shopping destination as well as a frequent destination for business travellers. The supreme range of products and services available here makes it a true universal shopping and business centre.

The Hong Kong Retail Management Association has been at the forefront in promoting the importance of quality service within the retail sector.

25 Nov 1998 - 12:00am

Retailers rise to the challenge

The Service and Courtesy Awards, organised by the Hong Kong Retail Management Association, are in their 13th year and I congratulate all the participating companies on their efforts to maintain supreme service standards in Hong Kong's retail business and to outperform their previous achievements.

6 Nov 1998 - 12:00am

Retail sales drop 3pc as crisis hurts confidence

Figures released by the Government yesterday show Asia's turmoil had a big impact on consumer confidence in Hong Kong in November, with retail sales dropping 3 per cent by volume compared with the same month in 1996.

Retail sales by value stood at $18.4 billion, virtually unchanged from the previous corresponding period.

24 Jan 1998 - 12:00am