• Sun
  • Dec 28, 2014
  • Updated: 7:05pm

Joseph Tung Yao-Chung

Tour guide who berated visitors appeals

Former tour guide Li Hau-chun, whose licence was revoked after she berated mainland visitors for not shopping enough, has filed an appeal with the Travel Industry Council.

Friday, 17 September, 2010, 12:00am

Protection for tourists from bullying shop tactics

Tour guides will no longer be allowed to force tourists to remain in shops under tighter rules by the Travel Industry Council, following a growing number of complaints from mainland visitors.

The move also follows a mainlander's death from a heart attack after he quarrelled with his tour guide for allegedly refusing to let him leave a jewellery shop.

2 Jun 2010 - 12:00am

1,100 HK tour group travellers must postpone trips

More than 1,100 travellers from 52 Hong Kong tours set to leave for Bangkok this week will have to rearrange their trip after Hong Kong's travel industry extended a suspension on all tours to the Thai capital until Tuesday.

16 Mar 2010 - 12:00am

Tour guide licences to depend on training

Tourist guides will be required to complete training courses to renew their licences, Travel Industry Council executive director Joseph Tung Yao-chung said in a radio programme yesterday.

11 Feb 2008 - 12:00am

In Brief

Pick your travel agents carefully, mainland visitors urged

6 Aug 2007 - 12:00am

Hotel plan floated to put idle casino ships to use

Gambling vessels are seen as a way of coping with an expected flood of mainland visitors

Empty casino ships could operate as floating hotels in a short-term solution to accommodating the expected flood of mainland visitors during National Day holidays, under a proposal put before the Hong Kong Tourism Board yesterday.

20 Aug 2003 - 12:00am

Tourists seek refunds under pilot shopping scheme

More than 120 tourists, most of them mainlanders, have sought refunds for goods purchased in Hong Kong since the introduction of a pilot scheme to protect its reputation as a shopping mecca.

The Travel Industry Council scheme was launched on February 1, with about 50 shops agreeing to guarantee 100 per cent refunds of unused goods returned within 14 days of purchase.

21 Sep 2002 - 12:00am

More travellers hit by closure

Complaints about defunct travel agent Shum Fa (HK) Tourist continued to pour in yesterday, with the number of travellers hit by the firm's closure more than doubling.

The Travel Industry Council said 20 of the agency's customers called yesterday, in addition to the 20 who made complaints when it closed on Wednesday.

3 Dec 1999 - 12:00am

Agencies shrug off closure

Tour agencies predict an Easter boom despite the recent closure of Cruise Holiday & Travel.

Some agencies said prospects remained good, although the industry's representative body warned travellers to choose agencies carefully.

5 Mar 1998 - 12:00am