Fighting bureaucracy and maladministration can be a frustrating experience. Often, officials do not readily admit they have been wrong until they have absolutely no other choice.
Hong Kong's Ombudsman could be in line for a much bigger caseload after redefining who is eligible to make complaints.
The Ombudsman has upheld a landmark complaint from an environmental group which accused the Hong Kong government of dragging its heels over setting new air quality standards.
Alice Tai Yuen-ying has defended her right to speak freely in response to an academic's criticism that she may have stepped beyond the bounds of her brief in her recent criticisms of the...
The Office of the Ombudsman exists to ensure that residents receive fair and efficient public administration. It is committed to accountability, openness and quality service.
Alice Tai says her role is too limited to conduct inquiry
Lawmakers yesterday urged Ombudsman Alice Tai Yuen-ying to investigate Harbour Fest.
But she said other...
As a body responsible for redressing grievances arising from maladministration, the Ombudsman is supposed to keep government departments on their toes so they will not abuse their powers.
A government watchdog yesterday rejected officials' claims that the Electoral Affairs Commission was none of its business.
With the Hong Kong civil service living through some of the most trying times in its history, there is not likely to be much official enthusiasm for the Ombudsman's proposal to make errant...
A watchdog, a cartoon advertisement and a song were unveiled yesterday to promote the work of the Ombudsman.
The Ombudsman is being taken to court over his refusal to investigate a complaint against two medical officers.
Tony Ong Kin-kee is seeking a judicial review of the decision not to...
A group of property owners yesterday urged the Government to investigate whether maladministration was involved in a Mid-Levels land use dispute.