Maladministration

11 Jul 2011

Fighting bureaucracy and maladministration can be a frustrating experience. Often, officials do not readily admit they have been wrong until they have absolutely no other choice.

2:32PM

Watchdog widens scope for complaint

7 Jul 2011

Hong Kong's Ombudsman could be in line for a much bigger caseload after redefining who is eligible to make complaints.

2:12PM

Watchdog upholds air quality complaint

8 May 2011

The Ombudsman has upheld a landmark complaint from an environmental group which accused the Hong Kong government of dragging its heels over setting new air quality standards.

9:36AM

Ombudsman defends her right to criticise

27 Mar 2009

Alice Tai Yuen-ying has defended her right to speak freely in response to an academic's criticism that she may have stepped beyond the bounds of her brief in her recent criticisms of the...

5:58AM

Mature leader required at Ombudsman's office

11 Sep 2004

The Office of the Ombudsman exists to ensure that residents receive fair and efficient public administration. It is committed to accountability, openness and quality service.

5:20PM

Ombudsman cool on festival probe

3 Dec 2003

Alice Tai says her role is too limited to conduct inquiry

Lawmakers yesterday urged Ombudsman Alice Tai Yuen-ying to investigate Harbour Fest.

But she said other...

8:47PM

Opinion

EU fails to adapt to borderless world

3 comments

4:35AM

Howard Winn

Ferry companies shouldn't be subsidised while they burn dirty fuel

2:53AM

Culture of complaint

As a body responsible for redressing grievances arising from maladministration, the Ombudsman is supposed to keep government departments on their toes so they will not abuse their powers.

6:02AM

Wan wants office to monitor Electoral Affairs Commission

A government watchdog yesterday rejected officials' claims that the Electoral Affairs Commission was none of its business.

1:18AM

Paying for errors

With the Hong Kong civil service living through some of the most trying times in its history, there is not likely to be much official enthusiasm for the Ombudsman's proposal to make errant...

7:57PM

Dogged approach to Ombudsman's image

A watchdog, a cartoon advertisement and a song were unveiled yesterday to promote the work of the Ombudsman.

1:23AM

Refusal to investigate challenged

The Ombudsman is being taken to court over his refusal to investigate a complaint against two medical officers.

Tony Ong Kin-kee is seeking a judicial review of the decision not to...

1:23AM

Property buyers demand probe into land use row

A group of property owners yesterday urged the Government to investigate whether maladministration was involved in a Mid-Levels land use dispute.

6:54AM