FOR years I've been urging our company's executives to 'meet five new people a year'. It's become something of a corporate mantra that I take very seriously. I even insist that executives report on their 'five new people' at senior-level meetings.Sunday, 11 February, 1996, 12:00am
AN MBA candidate in Michigan asked me which I would rather be: smart or lucky? I told him he was asking the wrong question. Success in life is rarely a case of being one or the other.10 Dec 1995 - 12:00am
SPORTS marketing guru Mark McCormack believes Asian athletes can one day match their western counterparts as global superstars - providing they can break down language and travel barriers.23 Nov 1995 - 12:00am
I ONCE conducted an informal survey of mid-level employees about what they regarded as the single most critical attribute of a leader they would be willing to follow. The answers generally focused on qualities such as brain-power, courage and fairness. A leader, I was told, had to be smarter than the troops, tough but fair in making decisions, willing to take risks and cool in a crisis.12 Nov 1995 - 12:00am
Owners of small businesses must learn to delegate - or risk being tied to the firm every minute of the day.
IT'S so familiar to me that I call it 'The Owner's Lament'. I'm talking about the plaintive cry of small business owners who tell me: 'I have no one I can trust to handle the business while I'm away. My customers want to deal with me, not my subordinates.2 Jul 1995 - 12:00am
Salesmen bring home the bacon so don't be surprised if they are not promoted. But there are ways of working together.
IF YOU are a salesman and have any ambition of getting ahead, there are obviously ways and means of gaining that elusive promotion. The top salesman with a few years up his sleeve is usually considered an great asset.14 May 1995 - 12:00am
There are huge dividends to be had in seizing the chance to greenlight a deal away from your negotiating partner.
I'VE always placed a high premium on the right to say 'yes' in any negotiation. It means I have the final word. I control my own destiny. I can end the negotiation whenever I choose. I'm not hanging on every whim and word of the other fellow.19 Feb 1995 - 12:00am
Set realistic goals for yourself, your company and your workforce and you can make a major difference to profits and efficiency.
I HAVE never been a big fan of New Year's resolutions, at least not those such as 'Learn Italian this year' or 'Improve my backhand'. They seem fuzzy.5 Feb 1995 - 12:00am
A READER recently took me to task for advising executive travellers to book a restaurant table for three even though they are only a party of two - because that secures them a larger table out of sardine row. The reader concluded I was encouraging people to tell a lie, albeit a white lie.22 Jan 1995 - 12:00am
I AM puzzled when I hear business people refer to the 'negotiating table'. Things will improve if they can just get the other side to 'sit down at the table'.15 Jan 1995 - 12:00am
IF YOU took a poll, I think you'd find that most managers regard the annual performance review of their subordinates as (at best) a necessary evil or (at worst) a total pain.1 Jan 1995 - 12:00am
A good friend made an interesting observation about our company the other day. He said,''Unless hey are total jerks, the only way people can get fried from your company, Mark, is either theft or disloyalty.'' The statement is probably closer to the truth than I might....27 Mar 1994 - 12:00am
All of us have a very basic definitions of discipline. A disciplined person chooses a goal, sets out to do it, and doesn't waver, despite all the distractions that they may lure him or her off the true path....20 Mar 1994 - 12:00am
A FRIEND of mine was the chief operating officer of a profitable media company that merged with a competitor.
Under the merger agreement he was slated to be an integral part of the newly formed company's senior management.
But he didn't see eye-to-eye with the new CEO on major issues.
As a result, he is out of a job.27 Feb 1994 - 12:00am
I HAD a chance to catch up with some old friends during the holidays last month. I asked one couple how their daughter, a recent Stanford graduate, was doing. They explained she had landed a job at a great company but was having tremendous problems getting along with her boss.20 Feb 1994 - 12:00am