SmarTone has been fined HK$130,000 by the telecoms watchdog for a service disruption that resulted in thousands of users losing their mobile phone and internet connections for at least four hours earlier this year.Thursday, 12 July, 2012, 12:00am
More than 10,000 users of Netvigator, PCCW's internet service provider, were denied access to the web yesterday when road construction workers accidentally cut three fibre optic cables in Causeway Bay.
The underground cables were damaged by a roadwork contractor for the Highways Department during work on the Central-Wan Chai Bypass, PCCW said.14 Apr 2012 - 12:00am
The life of a domestic helper is full of burdens as it is, but PCCW has come up with a new and profitable way to add to them: hidden surveillance cameras.
That's right, for HK$1,900 a piece and a monthly subscription fee of HK$98, you can have 'PCCW EasyWatch for your Home!'.6 Jun 2009 - 12:00am
1 Edison Chen testifies he's determined to protect female victims' innocence ... hasn't he already taken that from them?
2 Shaolin monks keen to build temple school here ... we warn you now: the school bullies will be lightning-fast and lethal.26 Feb 2009 - 12:00am
Five things we're all wondering about
1 PCCW privatisation plan sparks crisis ... people are annoyed, worried, frustrated and mad at Richard Li Tzar-kai - and these are just Netvigator customers.
2 50,000 runners crowd the Hong Kong marathon ... in other words, it's like Mong Kok on a really slow day.12 Feb 2009 - 12:00am
What do you think of air-con levels?
There is no doubt that people need air conditioning in a room to remain comfortable during the summer. During the summer months, I try wherever possible, to stay in areas where there is air conditioning.5 Aug 2008 - 12:00am
The city's five big broadband operators have released their performance statistics for the first time, with nearly all of them meeting their targets.
But lawmakers and internet experts cast doubts over the significance of the figures, saying consumers were more concerned about sales practices than the technological workings of their broadband service.28 Apr 2008 - 12:00am
Broadband users will be able to compare statistics on the city's five major service providers from next month, allowing them to make more informed choices before they sign up with one.17 Mar 2008 - 12:00am
PCCW IMS is suing Hong Kong Broadband Network for more than HK$1 million in damages over newspaper advertisements that were published this month. PCCW IMS, which offers the Netvigator service, filed a claim against its rival operator in the High Court on Monday.28 Dec 2007 - 12:00am
The column for anyone fed up with bureaucracy, frustrated with delays or furious with poor service. Tell us your complaint and we'll try to fix it ...17 Sep 2007 - 12:00am