The Ombudsman has accused some government departments of having 'a compartmental mentality', saying they tend to interpret their roles and responsibilities narrowly and are unable or unwilling to...
The Ombudsman yesterday accused people of exploiting the complaints mechanism to pursue personal agendas and get their 'pound of flesh' from civil servants.
Alice Tai Yuen-ying made...
Changes to the law are to be made so the Ombudsman's office will be fully independent from the Government. A spokesman for the administration said the changes would put the office in charge of its...
'OKAY, LET'S WORK,' Ombudsman Alice Tai Yuen-ying whispered to her colleagues on Wednesday as she stepped before the press to present her annual report.
It would be very satisfying if the recorded drop in the number of complaints to the Ombudsman's office could be traced to a noticeable improvement in public services.
Complaints against government departments soared in the year to June 30, with those against the Housing Department up 373 per cent, the ombudsman said yesterday.
IF Andrew So Kwok-wing were a popular figure with civil servants, he would not be doing his job.
HONG Kong's first ombudsman, Arthur Garcia, has been told he is too old for the job and will be forced to step down in January.
A TEAM will be formed under the office of the Commissioner of Administrative Complaints to handle less complicated cases by means of informal resolutions.