Quality Management

Innovation pays off

Quality means many different things to different people, but to the Hong Kong Management Association (HKMA) board of examiners, the yardstick for defining quality is summed up across seven criteria.

Tuesday, 17 July, 2012, 12:00am

Everybody's a winner

The MTR Corporation has won gold - the top honour in the HKMA Quality Award 2011. The award is in its 20th year. The other top picks are Manulife (International), Sino Land and IDS Logistics (Hong Kong).

29 Sep 2011 - 12:00am

IDS 'walks the talk', goes extra mile for quality job

By adopting the principles of total quality management (TQM), bronze award winner IDS Logistics (Hong Kong) has been able to differentiate its services in a competitive market.

29 Sep 2011 - 12:00am

AIA embraces clients and makes lives easier

Although Hong Kong's market for mandatory provident fund investment services is highly regulated and competitive, AIA Pension and Trustee has been persistent in embracing total quality management (TQM) to deliver high-quality customer-oriented services and products.

29 Sep 2011 - 12:00am

Big honours for small firms

Co-winner of the Special Award for Small and Medium Enterprises (SMEs), Hip Shing Hong Group shows that successful implementation of total quality management (TQM) relies more on dedicated leadership and innovative business strategies than merely resources.

29 Sep 2011 - 12:00am

Service excellence gives insurer the edge

The insurance industry stresses the importance of customer satisfaction, but a focus on its workforce and internal communication are equally important to provide top-quality products and services.

3 Sep 2010 - 12:00am

US firm seeks manager for mainland expansion

Clean up your resume and get ready for this job at a company that has plans for major growth in the area of sourcing and manufacturing in the mainland.

Bissell, a long established American-based manufacturer of household cleaning products, is shopping for a quality and sourcing manager to help drive and manage all suppliers and manufacturing partners' quality activities.

26 Jan 2008 - 12:00am

Add spark to exciting position in Shenzhen

Here is an exciting opportunity for a position in Shenzhen.

Providence Enterprise, a full-service contract designer and manufacturer dedicated exclusively to the production of finished goods and electro-mechanical assemblies, is looking for an electronic engineering manager.

3 Nov 2007 - 12:00am

Suppliers paying closer attention to quality control

Chinese suppliers are responding to buyers' increased concerns about quality following recent recalls of China-made products from the United States, according to a Global Sources survey.

More than 60 per cent of mainland suppliers are increasing their spending on quality control, according to the survey which polled more than 200 manufacturers last month.

10 Oct 2007 - 12:00am

Care expert sought to bring region up to date

A responsible care expert is on the shopping list of a leading methanol producer, Methanex Asia-Pacific. The search for a senior responsible care adviser is being handled by recruitment services provider Michael Page.

11 Aug 2007 - 12:00am

NGO bronze reflects broad appeal

Quality management is not exclusive to private enterprises as public bodies and non-governmental organisations have demonstrated equal effort and commitment to best practices.

John Chan Cho-chak, chairman of the HKMA Quality Awards organising committee, said quality management worked for public and private sectors, a fact reflected in the scheme's results in recent years.

27 Jun 2007 - 12:00am

Take charge of quality initiatives

If you know modern quality concepts and tools well, you would probably not want to miss this opening at an electro-mechanical contract manufacturer.

11 Feb 2006 - 12:00am

Wanted: graduates for the health and safety industry

OUR EXPECTATIONS of quality standards in food, products and services seem to become more complex every day. As a result, manufacturers and service providers are required to comply with increasingly stringent international regulations governing many aspects of health and safety, as well as broader concerns about the environment.

9 Apr 2005 - 12:00am

TTI eyes world leadership in home improvement goods

Techtronic Industries (TTI) is a global leader in the design, manufacture and sale of home improvement products.

The company's products range from power tools and outdoor power equipment to floor care appliances, solar-powered lighting and electronic measuring products.

25 Jun 2004 - 12:00am

Certification marks recognition of quality

The ISO standard is testimony to the hard work in meeting high service standards

The Lands Department's Survey and Mapping Office has received certification for its quality management system.

The recognition, ISO9001:2000, is testimony to the hard work and consistent efforts the office has shown in improving survey and mapping services over the years.

19 Dec 2003 - 12:00am