Arty commuting in sparkling Naples metro

Service

I can fly - but bring your own mop: Cathay vs British Airways

12 Apr 2013

It's not often you get the chance to compare Cathay Pacific and British Airways head to head, as it were. I have to admit that after years of being bossed about on planes by matronly BA air...

1:25PM

2 comments

HSBC: The hardly serious banking corporation

10 Apr 2013

It seemed simple. Pop into HSBC on a visit to England – it’s “The world’s local bank,” - and check my account. I poked my HSBC card into the Taunton HSBC ATM and got my balance, but no option for...

1:13PM

4 comments

Help is at hand to keep track of possessions

5 Dec 2012

Owning more than one home stocked with classy stuff - couture clothing, expensive artworks, vintage jewellery - might sound like a dream. But for people who jet between homes, travel a lot or have...

4:39AM

Gratifying work for customer service officers

2 Mar 2012

Many have experienced long queues at banks, leading to a growing number of people resorting to telephone banking.

8:52AM

Role demands people skills

23 Jul 2010

As you sit comfortably in a restaurant, enjoying good food and impeccable service, you are likely to be blissfully oblivious to the role of the food and beverage (F&B) service manager, who...

6:51AM

Stand and deliver for supply chain company

19 Apr 2008

UPS is looking for an experienced and patient service provider with strong communication skills

This job is key to the successful running of a supply chain company. Being a service...

1:46AM

Opinion

Swift too quick to hail yuan as a major currency in trade finance

2 comments

6:00AM

Tom Holland

British model of governance is nothing for Hong Kong to boast about

11 comments

6:00AM

Added extras become the norm as residents demand more

Gone are the days when property management consisted of little more than providing security, maintenance and cleaning.

12:34PM

Take action

The column for anyone fed up with bureaucracy, frustrated with delays or furious with poor service. Tell us your complaint and we'll try to fix it...

2:08PM

Towngas employees let off steam

Employees of internet service access seller iCare, a Towngas subsidiary, on strike at North Point yesterday over statutory holiday compensation. They have threatened to storm Towngas customer...

1:36PM

Watch firm wants a customer service director

If you are comfortable in a multinational environment and aim to join a team of senior management staff, this job could be just what you are looking for.

2:58PM

Civil service unions warn against drastic cuts

Civil service unions yesterday warned against severely reducing new recruits' fringe benefits.

Benefits, including the number of holidays, of newly recruited civil servants are being...

10:53AM

Joint team to probe rip-offs

Investigations into retail rip-offs will be better handled when two watchdog groups form a joint inquiry team, according to the new head of a shopping industry body.

11:23PM