Telecommunications in Hong Kong

25 Feb 2012

Before Hong Kong's telecom market liberalisation began in 1995, regulating communications was simple.

13 Jul 2011

A code of practice giving some customers of phone companies and internet service providers a cooling-off period after signing a contract has come into force, but has been criticised as too narrow...

Ofta tells mobile firms how to keep bills down

11 Aug 2010

The Office of the Telecommunications Authority has recommended a series of measures to tackle the problem of unexpectedly high mobile phone bills that demand astronomical amounts in service fees...

Ofta takes harder line on telecoms disputes

9 Jun 2010

Customers unhappy with their telecoms operator may in future be able to settle contractual disputes through an independent body.

Ofta tells Citizens' Radio to switch off

24 Mar 2010

Telecoms watchdog Ofta yesterday ordered outlawed Citizens' Radio to stop broadcasting after the Civil Aviation Department said the station's signals were interfering with its communication...

Opinion

Wang Xiangwei

Super ministries may not be the right answer for mainland China

Alex Lo

Church developers remain unbowed by government rules

George Chen

A house is not a home until it becomes affordable

Telecoms firms shun new voluntary code

Not one telecoms operator has offered to adopt a new voluntary guideline that proposes a seven-day cooling-off period to allow consumers to cancel contracts.

Ofta starts interconnection tariff review

The Office of the Telecommunications Authority (Ofta) yesterday began a public consultation that could pave the way for PCCW to adjust certain fees charged to other operators for connecting to...

Ban urged against unpopular cold calls

Lawmakers have attacked the government for not banning telephone marketing calls despite hearing that four out of five recipients said such calls caused inconvenience.

SmarTone fined for misleading customers

The Office of the Telecommunications Authority (Ofta) has fined SmarTone Mobile Communications for trying to deceive CSL subscribers into switching service providers.

HK phone cards to be sold in Guangdong

Cross-border commerce between Hong Kong and Guangdong will go telephonic after October 1, when the city's pre-paid calling card suppliers will be allowed to sell their products and services in the...

Ofta gets 128 complaints about calls

Telecoms watchdog Ofta has received 128 complaints about telemarketing calls as of last month, since the Unsolicited Electronic Messages Ordinance was introduced in late 2007.