Telecommunications in Hong Kong

25 Feb 2012

Before Hong Kong's telecom market liberalisation began in 1995, regulating communications was simple.

8:19AM

13 Jul 2011

A code of practice giving some customers of phone companies and internet service providers a cooling-off period after signing a contract has come into force, but has been criticised as too narrow...

2:39PM

Ofta tells mobile firms how to keep bills down

11 Aug 2010

The Office of the Telecommunications Authority has recommended a series of measures to tackle the problem of unexpectedly high mobile phone bills that demand astronomical amounts in service fees...

6:51AM

Ofta takes harder line on telecoms disputes

9 Jun 2010

Customers unhappy with their telecoms operator may in future be able to settle contractual disputes through an independent body.

6:43PM

Ofta tells Citizens' Radio to switch off

24 Mar 2010

Telecoms watchdog Ofta yesterday ordered outlawed Citizens' Radio to stop broadcasting after the Civil Aviation Department said the station's signals were interfering with its communication...

5:47AM

Telecoms firms shun new voluntary code

10 Feb 2010

Not one telecoms operator has offered to adopt a new voluntary guideline that proposes a seven-day cooling-off period to allow consumers to cancel contracts.

6:33AM

Opinion

Ferry companies shouldn't be subsidised while they burn dirty fuel

2:53AM

Shirley Yam

What were our top officials doing to let HKMEx fail?

5 comments

3:37AM

Ofta starts interconnection tariff review

The Office of the Telecommunications Authority (Ofta) yesterday began a public consultation that could pave the way for PCCW to adjust certain fees charged to other operators for connecting to...

6:27AM

Ban urged against unpopular cold calls

Lawmakers have attacked the government for not banning telephone marketing calls despite hearing that four out of five recipients said such calls caused inconvenience.

6:22AM

SmarTone fined for misleading customers

The Office of the Telecommunications Authority (Ofta) has fined SmarTone Mobile Communications for trying to deceive CSL subscribers into switching service providers.

6:22AM

HK phone cards to be sold in Guangdong

Cross-border commerce between Hong Kong and Guangdong will go telephonic after October 1, when the city's pre-paid calling card suppliers will be allowed to sell their products and services in the...

10:23AM

Ofta gets 128 complaints about calls

Telecoms watchdog Ofta has received 128 complaints about telemarketing calls as of last month, since the Unsolicited Electronic Messages Ordinance was introduced in late 2007.

5:03AM

Citizens' Radio interfering with aircraft, watchdog says

The telecommunications watchdog has warned outlawed Citizens' Radio to cease using its transmitter following a complaint from the Civil Aviation Department about interference to air-ground...

12:22PM