Telephony

17 Aug 2011

If we are chatting to our friends on the telephone then our tone is likely to be very relaxed. We will still have to be careful what we say so that we don't accidentally offend people.

...

5:11PM

Telephone practice makes perfect

12 Apr 2010

For those with phone phobia, e-mails are a blessing and the voice is only used for more pressing matters. Thankfully, serviced office providers are not about to become complacent when it comes to...

12:06PM

Telemarketers to police themselves

4 Nov 2009

Four out of five recipients regard them as a nuisance but the government has decided not to legislate against telephone marketing calls, opting instead for a voluntary code of practice.

7:37PM

Telephones

18 Mar 2009

Far voice

We are so used to having telephones, most of us never think about them. But the first sentence said on a telephone did not happen until 130 years ago. The sentence was, '...

10:04AM

Taking and leaving messages

23 Oct 2008

This week Learn to be polite when you are taking or leaving messages

Taking messages over the phone can seem quite daunting. Those 'While You Were Out' message pads are very useful...

5:46AM

Automated bookings spark rise in no-shows

2 Oct 2008

The Hospital Authority is looking for ways to cut down the no-show rate at public clinics, which has risen from 2 per cent to about 10 per cent since an automatic phone booking system was...

8:34AM

Opinion

Attempts to diversify China's reserves have been a disaster

4:45AM

Howard Winn

China is like the EU; provinces are its member states

5:26AM

Bureaucratic timidity leaves spammer in the works for mobile users

THERE IS MORE trouble brewing for PCCW than just a political spat about how its controlling shareholder, Richard Li Tzar-kai, is divesting his shares.

11:38PM

120 years on ... the telephone rings out loudly

Anyone who lived in the mainland more than 20 years ago would remember how a private telephone line was considered a prized possession and a status symbol - even in the biggest cities.

11:52PM

Mission controller for small businesses

If any doubt remained that voice-over-internet protocol (VoIP) is fast gaining momentum in Asia, Nortel Networks put that to rest last week with the launch in Hong Kong of its Business...

11:35AM

Watchdog sees surge in 'junk phone call' complaints

The number of people saying they are fed up with sales pitches almost doubles

Phone users are being inundated with promotional calls from telecommunications companies, with complaints...

6:00PM

Ideas men have day in sun at US trade show

Three local inventors have taken two golds and a bronze at America's largest invention trade show.

12:44PM

Hi-tech advances true to Bell's noble dream

Demonstrating his amazing invention in 1876, Alexander Graham Bell spoke the now immortal words over the telephone: 'Mr Watson, come here. I need you.'

7:14AM