Travel Industry Council

Hong Kong visitors in province safe; new tours axed

Joseph Tung Yao-chung, Executive Director of Travel Industry Council of HK. Photo: Dickson Lee

All the Hongkongers visiting Sichuan in tour groups when yesterday's quake hit were safe, Travel Industry Council executive director Joseph Tung Yao-chung said.

Sunday, 21 April, 2013, 6:28am

Travel Industry Council clamps down on shady tour agents with new rules

From April 29, inbound tour organisers would have to submit proof to the council that they had booked accommodation for their tour members before they arrived, the council said yesterday.

10 Apr 2013 - 4:46am

Tour agency 3A Holidays slapped with suspension from regulator

Joseph Tung, executive director of the Travel Industry Council, has waited in vain for the boss of 3A Holidays to turn up. Photo: Dickson Lee

A tour agency that made mainland visitors sleep overnight on a coach during the Lunar New Year holiday had its membership in the industry regulator suspended yesterday, after its proprietor repeatedly defied summonses to clarify the dispute.

22 Feb 2013 - 4:26am

Travel agency suspended for stranding mainland tourists

The tourism watchdog on Thursday suspended operations of the travel agency that left mainland tourists stranded, without hotel rooms, during last week’s Lunar New Year holiday.

29 Aug 2013 - 4:13am

Travel agency's licence may be revoked if it doesn't explain fiasco

Michael Wu: 3A hasn't answered vital queries. Photo: Dickson Lee

A tour agency has been given until tomorrow to explain why mainland visitors were left stranded without hotel rooms over the Lunar New Year holiday or be suspended by the Travel Industry Council. It is the first time the watchdog has issued such an ultimatum and follows a call by Chief Executive Leung Chun-ying yesterday that the council be strict when handling at least four incidents linked to 3A Holidays.

20 Feb 2013 - 5:24am 1 comment

Travel agency rebuked for Lunar New Year hotel fiasco

Rocky Wong, general manager of 3A Holidays (left), is besieged by reporters after appearing before the Travel Industry Council in North Point. Photo: Dickson Lee

The tourism watchdog on Monday rebuked a travel agency manager accused of leaving mainland tourists stranded without hotel accommodation after he claimed it had been impossible to verify whether their reserved rooms were in fact available.

19 Feb 2013 - 7:27am 1 comment

City needs a statutory tourism authority more than ever

Travel Industry Council executive director Joseph Tung Yao-chung (left) and chairman Michael Wu Siu-ieng meet the media about a group of mainland travellers spend their night in the city on a coach. Photo: Edmond So

The government said it would take three years to set up an independent statutory body to oversee travel agents, tour guides and escorts and hold them to account for violations of their duty to customers. That was about two years ago - plenty of time for the idea of a travel industry authority to die a natural death if there was no real need for it. Any hope of that has surely been dashed by tales of the latest experiences of mainland visitors to Hong Kong. For the sake of the city's reputation, the government needs to fast-track the reform and plug loopholes in the present regime.

17 Feb 2013 - 1:59am 2 comments

Tougher tour agency checks urged after hotel bookings fiasco

Travel Industry Council chairman Michael Wu displays documents proving that the tour registration information supplied by 3A Holidays was valid. Photo: Edmond So

The government is pressing the Travel Industry Council to review its scrutiny of travel agencies after recent incidents in which mainland visitors arrived in the city on tours to find they had not been booked into hotels. The proprietor of the company at the centre of several scandals, 3A Holidays, failed to show up at a meeting yesterday to answer questions from the watchdog.

16 Feb 2013 - 3:47am 1 comment

City Digest, January 1, 2013

he saga over Digital Broadcasting Corporation took another twist yesterday after a main stakeholder, Beijing loyalist Bill Wong Cho-bau, failed to reach a deal to buy a significant number of shares from other stakeholders. Station co-founder Albert Cheng King-hon said Wong unexpectedly added additional clauses to the deal, so they refused to sign it. Cheng said there "may be a lawsuit to come".

1 Jan 2013 - 4:20am

New independent tourism authority needed now

Mainlanders say they were forced to shop at these premises in To Kwa Wan run by the Intercontinental Duty Free Group. Photo: Edward Wong

Despite the billions invested in attractions such as Ocean Park, Disneyland and the Ngong Ping cable car, tourism in Hong Kong remains indelibly associated with shopping. As a result, we have a reputation to defend for authenticity, value for money and fair dealing.

5 Nov 2012 - 2:32am

What the local media says

Sunday, Apple Daily

Visitors complain about filthy youth hostels

22 Sep 2012 - 3:12am

Travel firm investors told to boost funds

The Tourism Commission has ordered shareholders in a tour agency run by a high-profile travel industry figure to fulfil their promise to inject funds into the company after its mainland business partners accused it of failing to pay a HK$900,000 debt.

1 Jun 2012 - 12:00am

Tourism sector to get new watchdog

Proposals for a statutory body to regulate the tourism industry and assume the regulatory functions of the Travel Industry Council were unveiled yesterday.

A new Travel Industry Authority would oversee travel agents, tour guides and tour escorts, Tourism Commissioner Philip Yung Wai-hung said.

21 Dec 2011 - 12:00am

Anger after agency tries to reopen

The Travel Industry Council reacted angrily yesterday after an agency that closed down on Saturday sought approval to reopen for business.

The council said Ideal Holiday was confusing customers, and could be breaking the law in addition to breaching the industry's code of practice if it accepted new clients.

15 Aug 2011 - 12:00am

Watchdog reform won't prevent forced shopping

A plan to revamp the watchdog body which oversees Hong Kong's tourism industry won't stop the practice of forced shopping for mainland tourists, industry insiders say.

14 Jul 2011 - 12:00am