• Sat
  • Nov 22, 2014
  • Updated: 3:22am

Travel Insurance

Adventurers find insurance not best policy

Trekking at high altitude, hang-gliding, hitch-hiking or just taking part in an exciting race of some sort are activities usually offered in tour packages for adventurous travellers.

Friday, 12 April, 2013, 5:01am 1 comment

Balloon disaster underscores attention needed on travel insurance

The importance of travelling with insurance cannot be overstated. When misfortune falls, even the most seasoned travellers can be left in a vulnerable situation. Travel insurance is, therefore, essential. Due to a growing awareness of the risks and liabilities brought on by accidents, few would leave home without taking out some sort of policy today.

19 Mar 2013 - 6:02am

Travellers must beware of holes in their holiday insurance

In the aftermath of the Egyptian hot-air balloon tragedy, families of the victims have found themselves bitterly disappointed by their travel insurance. The problem? A proviso in some of the victims' policies. While it did cover aerial activities such as parachuting and "air travel as a passenger in a properly licensed power-driven aircraft", it did not include hot-air ballooning.

19 Mar 2013 - 5:38am

When payback time drags on

Reader Lee Soon-hwa had trouble with a claim on his Zurich travel insurance policy.

Lee had been on a 12-day trip to Italy with his wife and hired a car.

Lee scratched the front bumper of the car and was charged €400 (HK$4,000) by the rental company. He paid the charge on May 30.

1 Oct 2012 - 1:34am

New policy to offer tourists better coverage

Partial loss of limbs may be compensated for in future under a travel insurance policy to be launched by a major insurer.

22 Aug 2011 - 12:00am

Agencies cut refunds on cancelled holiday tours

Holidaymakers booked on group tours that are cancelled due to emergencies will no longer be compensated for airfares and other travel costs, unless the transport operators agree to pay up.

This follows heavy losses suffered by Hong Kong travel agencies as a result of riots in Egypt. Major airlines refused to provide any refunds and tour operators lost HK$2 million.

3 Jun 2011 - 12:00am

Insurance agents threaten action

Thousands of insurance agents have threatened industrial action if the government does not answer their call to bar tour operators from selling travel insurance, which they think operators are unprofessional in doing.

7 Apr 2011 - 12:00am

Tour company on recruitment trail

EGL Tours is predicting a rebound in outbound business from Hong Kong, thanks to growing demand for premium travel packages and options to visit new destinations.

As a result, the company plans to hire more frontline and back-office staff for its travel consultancy, call centre and accounting departments.

27 Nov 2010 - 12:00am

Insure your safety

Buying insurance couldn't be easier. You can purchase insurance online on the eve of your departure, and even on public holidays when the offices of insurance companies, travel agencies and banks are closed.

24 Feb 2010 - 12:00am

Horror tales spotlight travel dilemma

The government and Hong Kong insurers have stepped up efforts to encourage Hong Kong travellers to take out insurance with a series of warnings, horror stories and even a pretty face.

The deaths of 14 Hong Kong tourists and injuries to another 30 in a bus crash near the Red Sea resort of Hurghada, Egypt, in January sparked the campaign.

5 Mar 2006 - 12:00am

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