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WeChat provides clues for why people 'pay it forward'
US and Chinese researchers examine gift-gifting behavior of millions of app users
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This article originally appeared on ABACUS
Every now and then, we come across one of those feel-good stories about people receiving generous gestures from complete strangers and then paying it forward to another person they don’t know. These stories intrigue us partly because they seem to go against our basic understanding of how human beings behave. If we’re all rational creatures, shouldn’t we act selfishly at all times?
Scientists are equally fascinated. For years, they’ve been trying to learn more about how altruism works. Now a group of American and Chinese researchers have found the perfect opportunity to study pay-it-forward behavior: Observing users on China’s most popular social platform.
WeChat, the app that does everything
Tencent’s WeChat is omnipresent in China and boasts more than a billion monthly active users. One of its most popular features is the ability to send digital red packets, allowing people to send each other gift money over the app up to RMB 200 (US$30). The 21st century take on an age-old East Asian ritual proved immensely popular and helped popularize WeChat Pay.
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Digital red packets can even offer more fun than their paper forebearers. Instead of sending just one red packet to each friend, you can also create one giant red packet for sharing among members of a group chat. The system randomly splits the money and assigns varying amounts to the recipients. The results are public as each person opens the red packet, so all group members can see who got what.
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You might think this would result in a bunch of group chat free riders, but here’s where things get interesting. Researchers found that the recipients don’t always pocket all their winnings. Instead, they may choose to pay it forward by using some of that money to create another shareable red packet. Among the 3.4 million WeChat users examined, recipients on average paid forward about 10% of the amount they received.
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