Chinese Tesla customers complain about outdated self-driving hardware
Not all Model 3 electric cars come with the latest HW3 hardware as promised, so Tesla says it will upgrade them for free
Dozens of Tesla owners in China have apparently discovered that their electric cars aren’t equipped with the hardware they were promised. Owners of Tesla’s Model 3 vehicles manufactured at the Shanghai Gigafactory shared on social media that their vehicles have been equipped with an older version of the company’s self-driving control hardware. Instead of the newer HW3 listed in the vehicle’s documents, owners say they have HW2.5.
The US company also said that the upgrades will begin after the Gigafactory reestablishes normal supply, which has been disrupted by the coronavirus epidemic. Following a temporary suspension, Tesla resumed production mid-February. The company just started delivering its first China-made Model 3 cars at the beginning of January.
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