Advertisement
Passengers can blacklist a driver in China’s biggest ride-hailing app
But users doubt whether Didi Chuxing’s latest feature will really improve safety
Reading Time:2 minutes
Why you can trust SCMP
0
This article originally appeared on ABACUS
Did your last trip in a ride-hailing car make you feel unsafe? China’s biggest ride-hailing app will allow you to blacklist that driver so you won’t get matched with them for a year.
It’s the latest safety measure from Didi Chuxing, as it tries to overhaul itself after two passengers were killed by drivers this year. But users say the new move isn’t good enough.
Didi Chuxing taking competition with nemesis Uber abroad
Starting from next week, Didi will allow passengers and drivers to blacklist each other. That means, for the following 12 months, they won’t be matched in a ride again with that person.
It’s one of a number of measures to improve passenger safety and regain trust in the wake of those deaths.
Over the past few weeks, Didi has suspended its carpooling service, made drivers answer safety-related questions on the app every day before they started taking orders, and has sent its chief executives on the streets to ask random people about how they want Didi to improve.
Advertisement