EMERGENCY call controllers will ask airport police to double-check information given by 999 callers after a sick Taiwanese tourist died when it took almost an hour for him to reach hospital. The Civil Aviation Department yesterday attributed Wednesday's delay partly to inaccurate information. Emergency services were called at about 9.50 am when Lu Kuei-jen, 61, collapsed in the transit area while travelling to visit his elder brother on the mainland. He died before he reached hospital. The first call for help was made by an airline staff member, who said the patient would be waiting in the arrival hall. But minutes later, an employee from another airline called the 999 emergency report centre and asked ambulancemen to wait at Gate 5, known as the West Gate, saying his colleague would be there to lead them to the scene. Ambulancemen arrived at Gate 5 by 10.10 am but no one was there. It took almost 25 minutes for the police and fire services staff to verify the messages before they could take the patient to the hospital. Mr Lu was certified dead on arrival at Queen Elizabeth Hospital at 10.49 am. Assistant Airport General Manager (Passenger Services) Chow Bing-sing said last night: 'An emergency meeting with airline staff, fire services, and police was held to review our procedures to avoid similar misunderstandings.' Mr Chow said there was no problem with the existing emergency procedures, but added: 'It was a very rare case. But in the future, we shall ask the police to double-check information.' A Fire Services Department spokesman said the delay was not serious, and said Mr Lu had remained unconscious during initial treatment by an airport doctor.