HONGKONG Telecom provides a time and temperature inquiry service through telephone Nos 18501 and 18503. Recently, when I have dialled, I have found that the temperature reading has often been some six degrees Celsius higher than that recorded by the Royal Observatory. Hongkong Telecom told me it was due to the location of its apparatus installed in the middle of factory buildings in Kwai Ching and that ways and means are being sought to improve the situation. I think the company should explain why it has made this senseless choice. The service is supposed to provide correct information. If it does not, this causes inconvenience to callers. NAME AND ADDRESS SUPPLIED
