DISAPPOINTED welfare workers complained of inadequate funding support last night, just an hour after the Government released a report outlining how agencies should upgrade their services. The report was the second stage of an extensive review on the system of subvention to welfare organisations, following Governor Chris Patten's call for a social audit to ensure money was spent properly. Workers welcomed the 'four principles and 11 criteria' released by Social Welfare Director Ian Strachan, but were worried such standards would be difficult to maintain without adequate resources. The recommendations were compiled by Coopers & Lybrand, commissioned by the Social Welfare Department last March to review the subvention system. They set down a role model which requires welfare agencies to provide well-planned staff training, clear information and responsible services, and to respect clients' rights. Agencies should also provide regular financial reports and provide statistical reports to the department each quarter. Mr Strachan said the requirements were to help agencies provide good services to customers. Those which did not perform well would receive help from the Government - but could face termination of service if they did not improve. Hong Kong Council of Social Service director Hui Yin-fat said organisations agreed that service quality standards were a good tool for developing services. But he said agencies believed the report overlooked the key aspect, funding.