DISGRUNTLED passengers are considering suing Cathay Pacific for possible loss of business, because of alleged mismanagement in making alternative flight arrangements.
They claim they were wrongly advised that Cathay Pacific had booked them on other airlines, so they did not make their own bookings. They charged that they consequently missed out on seats altogether and missed business meetings.
Passengers for flight CX420 to Seoul, scheduled to depart at 4.20 pm yesterday, were informed in the morning by Cathay staff that an extra chartered flight by Korean Air Lines had been reserved for them.
But when they got to the airport, Korean Air staff told them Cathay Pacific had not made the reservation and there were no seats for them.
A disgruntled Mr Lee Wise said Cathay Pacific should have told them there was no extra flight so they could make reservations with another airline rather than waiting in the airport.
''There is a very important business meeting for us in Seoul. If we can't get there before 8 am tomorrow [today], we are going to sue Cathay Pacific for loss of business of up to a few million Hongkong dollars,'' he said.
Mr Wise said the Cathay staff did not seem to know what was happening.