Dragonair has launched a new service to Qingdao, its 15th destination in mainland China. Qingdao is noted for its European architecture and beaches, and Dragonair plans to operate package holidays to the city. Flights will leave Hong Kong each Monday and Friday, returning the same day. The assigning of airline seats, often a contentious matter, has entered a new phase. British Airways is taking a new approach, with the goal of satisfying its best customers even at the risk of alienating its occasional customers. Most airlines' advance seat-selection systems have been first-come-first-served, although in the past three years a number of aisle seats towards the front of the plane on most airlines have been electronically roped off for late-booking frequent travellers. British Airways now has a system on some flights that permits early comers among its high-level frequent fliers to make advance seat selections, while almost everyone else will not receive seat assignments until they get to the airport. Now car-rental companies in Europe are picking up on the American penchant for satellite-guided navigation to help get drivers to their destinations. In Paris, Kemwell Group is offering 20 luxury Citroen sedans equipped with real-time video mapping displays for an additional US$20 (HK$155) a day. Voice prompts give drivers turn-by-turn directions - in French, English and other European languages - to addresses in Paris, Bordeaux, Lille, Lyons and Marseilles. A free telephone service at London's Heathrow airport allows you to check prices, availability of goods and even to pre-order for pick-up at the airport. Passengers from abroad can get free shopping advice by calling from anywhere in the world, 0044-181-754-8785.