The air freight industry can save US$2 billion through targeted action by the end of 1998, Klaus Geissler, air freight director of Schenker forwarders, says. Addressing the IATA Cargo Partnership Symposium in Paris recently, he said forwarders and airlines had agreed to: Map air cargo business processes; Identify the elements where quality can be improved and costs reduced; Take the necessary action to secure these improvements; Develop an immediate plan to implement EDI messaging, including the electronic AWB, tracking and tracing, and bar-code labelling. The symposium was attended by chief executives of 13 multi-national forwarders and 22 airline cargo divisions. The airlines and forwarders intend to meet again next March to review progress and establish future objectives and implementation plans. Traude Frigge, vice-president cargo of Austrian Airlines, said: 'I see this as the start of a new chapter in the development of the industry.' Mr Geissler said he now hoped the airlines and forwarders knew who their customers were.