If you are a PC user, you have experienced the annoyance of the 'are you sure you want to trash this file' pop-up box that gives the answers of 'yes', 'no' or 'cancel' to click on. First of all, what does the computer do if you click no? Give you another reassuring pop-up box to tell you someday you will figure this complicated stuff out? Really, how patronising - even if you are not a computer buff. I recently had an experience, however, where I probably should have listened to my pop-up box. On a rainy day, I cuddled up to my computer and noticed my desktop was clogged with overlapping icons. The poor PC needed some serious clean-up action, and I was just the one to do the job - I thought. Windows 95 comes with a convenient recycle bin, a 90s replacement of the decadent 80s trash bin from the Macintosh. Sadly, recycle is a misnomer. Mopping up the desktop required a quick dropping of icons into this recycle bin. There were some program folders and files that fell indiscriminately beside these, and that - with a figurative slapping of dusty hands - was that. The lead-up to the fatal moment was a double-click on the recycle bin. The penultimate action was the click to trash the items in the recycle bin. The pop-up box then did what it does best, and popped-up to ask if I really, truly wanted to trash all of these goodies. In my disdain of such silly pop-up questions, I laughed and clicked, fatally, yes. The hard drive crashed. The new pop-up had no questions for me, just a statement that essential programs were missing and the PC was not about to open an application for me even if I clicked cancel, which was no longer an option. I stared at a dark black screen, wishing I could call back that pop-up box. I apologised profusely for all the mean, evil thoughts I had ever thought about those lovely pop-up boxes. The pop-up box would not pop up. I pretended to be a programmer for about two minutes before finally breaking down and calling the PC helpline. Then, I ran around the territory gathering CD-ROMs and what-not to reload and, hopefully, reboot my poor PC. To no avail. Two weeks later, the technician swooped in and made my PC whole again. He became my second most favourite thing - after the pop-up box. My computer is back now. The desktop is clean and the recycle bin is filling up rapidly with absolutely zero threat of permanent disposal from moi. I gleefully click yes, no or cancel on the pop-up box. If you still find the pop-up box annoying, it means that you have not crashed your hard drive in this fashion. Be warned: it pops up for a reason.