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Why you can trust SCMP
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Our apologies go to 'Name and Address Supplied' who obviously had some problems with an MTR stored value ticket (Sunday Morning Post, January 26).

I would appreciate it if 'Name and Address Supplied' could give me a call at 2993 2175 to furnish me with more details to facilitate a thorough investigation.

MIRANDA LEUNG Corporate Relations Manager Mass Transit Railway Corporation

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