Smoke-screen over ferry service

WHETHER or not a ferry company should spend a lot of time and energy trying to stop smoking is debatable. That it should expend so much energy to the detriment of its actual service provision is inexcusable.

Two days ago, paying customers on the 7.45am Lamma ferry were forced to sit for seven minutes before the ferry slipped its moorings. This unnecessary delay caused me great inconvenience as I missed my connection for another boat and lost a morning's work.

Why, with so many management types hanging around was the ferry allowed to leave late? It would appear that the company's concern for passengers' health has led it to lose sight of the passengers main requirement; a ferry service which runs on time.

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