Over the years, there have been a lot of improvements in the standard of service provided by KMB.
However, there are exceptions, as I know only too well.
Every day, during the rush hour period, I travel to and from my school on KMB's No 83S bus, which operates between Sha Tin New Town Plaza and Siu Lek Yuen. These buses never run on time. The gap between each bus is 30 minutes or more.
I and my schoolmates have to go to the bus-stop 25 minutes before we need to catch the bus and wait for it. In addition, the buses are dirty and quite old.
Most of the seats are covered with dust, particularly in the back rows. Although we find the quality of service on this route intolerable, we have no choice but to use these buses, as there is no other form of public transport in the area.
I appeal to KMB to show some concern even for its non-profitable routes. And I ask the Transport Department to provide more public transport in the area.
