Cock ups always get Hong Kongers steamed up - but it takes a Chek Lap Kok-up to get them protesting in their droves.
Lai See was bombarded with calls from irate and bemused airport users lamenting everything from the length of their waits to the behaviour of other passengers.
Among all the stories of an entire flight's worth of baggage getting misplaced and long delays were a couple of off-beat tales.
There was a Swissair passenger in transit for a couple of hours who ventured rather too far from home base.
Hopelessly lost, he missed his flight and was wandering around in no particular direction trying to find information when we found him.
Things got rather dramatic when - after a four- or five-hour wait - he started screaming at some camera crews, policemen and anyone else in the vicinity over the whole affair in one of the airport McDonald's outlets.
