Retailers have launched a global search for Tampax brand tampons after pharmaceutical giant Procter & Gamble stopped imports. Consumers who called the Procter & Gamble hotline on 2582 9842 to complain about the sudden product withdrawal received only a recorded message advising that lines were busy. The company said it had halted Tampax distribution in Hong Kong and China because they were not key markets. Mannings and Watson's said they were trying to find alternative sources. 'It's quite a problem for us and we've been receiving loads and loads of complaints,' a Mannings spokesman said. 'We will be monitoring closely if Procter & Gamble will reconsider their decision. 'We're looking at overseas possibilities, but it's at a very early stage. We have to balance between service to our customers and cost-effectiveness.' Watson's regional business development manager Spencer Po said the chemist chain was looking offshore for another supplier. 'We're in the process of investigating; I'm waiting for the prices to come back,' Mr Po said. The Procter & Gamble hotline said: 'We would like to express our gratitude for your generous support to Tampax brand. Our staff will call you back as soon as we can.' But callers, who say there is no similar substitute for Tampax, were still awaiting replies last night. 'I've already written quite a surly letter to Procter & Gamble, and so have most of the women in my office,' said one caller. 'We should have as much choice as anyone else in the world.' A Procter & Gamble spokesman said the company was committed to bringing the product back to Hong Kong, but did 'not have specific plans right now'. Spokeswoman Flora So Kit-lan said on Tuesday: 'We have not stopped selling around the world, just Hong Kong and China. Our company has decided Hong Kong and China are not our key markets.'