Federal Express Corp has promoted Wilson Chung, its senior manager of gateway operations, to the position of managing director of FedEx in Hong Kong and Macau. Mr Chung will be responsible for the overall planning, administration and management of the district, and will play a key role in the strategic development of service enhancement programmes. His predecessor, David Ross, has become vice-president of FedEx for the North Pacific, stationed in Japan. John Quinn, vice-president of FedEx for the mid-Pacific region, said Mr Chung's management experience in the aviation industry would be invaluable to the company's strategic planning. Separately, FedEx said it would take steps to service its customers regardless of further threats of industrial action by leaders of the FedEx Pilots Association. FedEx president and chief executive Theodore Weise, in unveiling the company's contingency plans, said FedEx would reconfigure its United States air system around FedEx pilots who would continue to fly, supplemented when necessary by contract airlift. It would also expand the land-transport section of its integrated network through contract trucking carriers.