CONGRATULATIONS to Citybus management for the neatness of its bus staff with their clean uniforms. Nevertheless the No 12A leaving Admiralty up to Macdonnell Road is a nightmare for passengers. Why all these twists and turns before reaching the flyover leading to Cotton Tree Drive? The Transport Department should have double white lines on Harcourt Road specially dotted to allow the 12A leaving Admiralty to turn left at Far East Finance Centre so it can drive directly to Cotton Tree Drive. This simple change would alleviate traffic jams and congestion of buses at various intersections; get passengers to their destinations in a faster time; save energy, and reduce pollution. The present state of affairs is absurd and irrational. C. HEME Mid-Levels