Computerised telephony systems are a crucial component of any major company dealing with hundreds - even thousands - of calls an hour.
Visitors to TechWorld will be able to view the latest services offered by Hong Kong's Proactive Technology Group, a market leader in this field.
Proactive's portfolio of Hong Kong clients, who have chosen to install the company's telecommunications products, reads like a Who's Who of the SAR's commercial, public and government sectors.
Among the 150 entities to have benefited from the company's expertise since 1992 are the Immigration Department, Urban Services Department, Department of Health, Hong Kong Post Office, the Housing Authority, Hongkong Telecom, the Hong Kong Tourist Association, City University of Hong Kong, Hong Kong Baptist Hospital, Hong Kong Trade Development Council, American Express, Cathay Pacific, City Bus and Federal Express, Bank of China Group, Hutchison Telecommunications, People's Telephone Company and SUNDAY.
Proactive is an acknowledged expert in interactive telecommunication and technology, providing Computer Telephony Integration (CTI) and Telecommunications Enhanced Network Services (TENS) solutions throughout Asia.
The company was founded seven years ago by a group of marketing and technology experts with extensive experience in telecommunications and information technology.