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Cheating the answer to get the right result

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I am a freelance graphics designer with clients on jobs such as newsletters, corporate profiles and other company publications. Recently, many clients have been requesting Adobe Acrobat PDF versions of the publications, in addition to the hard copies. This is not a problem if the publications were produced on Adobe PageMaker - I can simply export to PDF format through the Acrobat Distiller. The problem is with Quark Xpress, which I also use on several publications. I have not been able to work out how to distil a PDF out of a Quark publication. Can you help? NAME AND ADDRESS SUPPLIED As is the case with some technologies from competing vendors, you have to cheat a bit to get the results you want. In Quark Xpress, first export (or save) each page of your publication as an EPS file. I do not know of any other way to get around doing every page individually.

Then launch Acrobat Distiller and open each EPS file. The opening process will convert the EPS file into PDF format. Be careful to number each page saved in EPS, and subsequently in PDF carefully so you know which page is which.

If you want to end up with one PDF document with all pages in order, you have to do this manually.

If you are using Acrobat 3.0, you have to use the Insert Page function in Adobe Exchange to create a single PDF publication out of several individual disjointed files. If you have done the smart thing and installed Adobe Acrobat 4.0 you can perform the Insert Page function from within the reader.

Recently, my e-mails to my Japan office have been returned with an accusation that Netvigator is a known spammer. I have contacted the IMS Netvigator postmaster and received no reply, and retailers can't help. Short of cancelling my Netvigator service, what recourse do I have? I have attached a note from Global Online - my company's ISP in Japan which seems to imply that no exceptions will be made for individual users.

DAVID SAVELSON Hong Kong There is little, unfortunately, that you can do short of switching ISPs or setting up your own SMTP mail gateway. ISPs such as Netvigator have so many individual users who are much less perceptive than you are about the cause of e-mail bounces that it makes ignoring the problem more profitable for them than doing something about it.

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