If it's Thursday in Shanghai, chances are Xu Kuangdi is greeting a stream of visitors to the impressive marbled City Hall that fronts the spruced-up gardens of People's Square. It is the public's day at the town hall. The mayor of the great city on the Huangpu likes to hear what people think. Workers groups, business associations.
A decade ago, when Zhu Rongji, then mayor of Shanghai, plucked Professor Xu from his comfortable and respected niche in academe and made him the city's director-general of planning, all Professor Xu heard were complaints.
In 1989, traffic chaos had Shanghai almost at a standstill. Commuters complained about two-hour trips to work; unhappy foreign investors had endless grumbles about haphazard telephone links and too few international flights; lack of housing was a major headache for everyone.
These days, the engineering professor and vice-president of Shanghai Industrial University is likely to hear a different story.
A big clean-up in advance of this month's Fortune 500 Global Forum and the People's Republic's 50th anniversary celebrations has made the city glitter.
Most large infrastructure projects are either up and running or in the advanced pipeline. Shanghai is looking good.