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Body shock

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Know your mind, love your body . . . Celebrate yourself, others will follow . . . there are three billion women who don't look like supermodels and only eight who do' - these might sound like motivational slogans from a self-help book. In fact, they are the latest provocative campaign messages from The Body Shop, the international cosmetics company that produces natural products using natural processes.

Step into a Body Shop store and you will see a poster of Ruby, the happily voluptuous doll that is the central image of its self-esteem campaign.

The Body Shop said Ruby was part of the campaign to push the debate about the effect the beauty industry was having on women's health and well-being.

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Any message that counters the more pernicious effects of the fashion industry - which has millions of women dieting around the world and has been blamed for contributing to the alarming incidence of eating disorders such as anorexia - has an admirable aim.

But before we get too excited, here is a question: when you buy a bottle of lotion, is it because of its moisturising effect or because you identify with a message that celebrates you as you are? The slogans, of course, have nothing to do with the way the product works, but are part of the brand-building process in which ethics becomes just another marketing tool.

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The controversy kindled by the confrontation of the two sides in the row also helps raise brand awareness, which in turn may lead to more identification and higher sales.

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