Full-time leased line best for sending large graphic files

My associate in Guangzhou wants to be in touch daily for two to three hours with me in Hong Kong and exchange large graphic files. Would you please advise which Internet service providers (ISPs) to use in the mainland and Hong Kong to enable us to use broadband speed or a dedicated Internet connection or any other high-speed connection? J. PANJABI Hong Kong The larger ISPs in Hong Kong, from Cable & Wireless HKT to Asia Online, have arrangements with counterparts on the mainland to establish special deals for users with high bandwidth connectivity needs.

In your case, I suggest working with such an ISP to connect you and your Guangzhou partner to your local Internet exchanges using leased lines. The size of the line you get will depend on you; you will want to look at your budget and how much data throughput you expect to have.

Remember, a leased line is operational 24 hours a day. Even if you and your partner stay on-line for only two to three hours a day, data transmission can occur the rest of the time if you have big files to send each other.

I read your comments on the Palm V, and I'm curious to know if it's possible to upgrade its memory. If so, any suggestions on where and how will be appreciated.

SUNIL HEMNANI Hong Kong Not only can you upgrade the memory of the Palm V, or any other Palm for that matter, you can also improve the performance of its processor. You can buy memory upgrade kits from dealers served by Synergy, the official Palm distributor in Hong Kong.

Alternatively, shops at 298 Hennessy Road and Windsor House in Causeway Bay will do this for you. Ask around for the best price.