Police officers should display greater tact and understanding when checking ID cards, according to the Independent Police Complaints Council. The council yesterday endorsed a complaint that found a police officer guilty of misconduct for describing the skin colour of a Malaysian woman as hak mung mung (very dark) when carrying out an identity card check. Chief Superintendent Steve Chandler, head of the Complaints Against Police Office (Capo), said such checks were necessary but conceded officers sometimes had only themselves to blame for finding themselves at odds with the public. 'There are occasions when the officers are perhaps not as polite as they should be when they ask for identity cards,' he said. This was offending members of the public and resulting in disputes. Training and briefings to remind officers they were there to serve the public had been provided, he said. The council chairman, Robert Tang Ching, said: 'The fact that ID checks are not discriminatory and are random makes it more likely that the person whose ID card is checked should feel offended that he has been particularly chosen. 'And that is why tact and understanding are very important when a policeman deals with citizens in such situations.' The number of complaint cases received by Capo in April and May reached a total of 567, up 28.2 per cent from same period last year. Allegations of misconduct, neglect of duty, and assault formed the majority of the complaints.