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FlexSystem alliances home in on data privacy

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FlexSystem Holdings, an online enterprise software developer, is forming alliances with auditing companies to help ensure privacy of customer data.

Chief executive Adam Lok said many customers were hesitant to adopt online software applications through fear that information about their operations stored at data centres might not be secure.

The company has set up Deloitte Flex E-Business, a joint venture with Deloitte & Touche in Taiwan, which will store customer data at its 'trusted data centre'.

The centre will start operation next month.

FlexSystem is setting up a similar project in Hong Kong with Deloitte Touche Tohmatsu and is in talks with more than 10 auditing firms on similar co-operation.

Mr Lok said many competitors 'have an inherent problem' in their business model, as they either host their customers' data at their own data centres or at a third-party data centre.

Hera Siu Kit-wan, chief executive of competitor Solar - a joint venture between Cable & Wireless HKT and American software house Computer & Associates - said using a trusted party could help relieve privacy concerns, but Solar did not see the need to adopt a similar strategy.

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