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Public relations agency Hill & Knowlton could be guilty of breaking the industry's equivalent of the 10th Commandment from the Book of The Dark Side.
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Apparently it broke the cardinal rule - Thou shalt Not Juggle Two Airline Accounts.
The story so far:
Hill & Knowlton in Hong Kong looked after the British Airways/Qantas local account while the group as a whole handled the global account for Continental Airlines.
Unfortunately, the airlines became unhappy with something they shared - Hill & Knowlton.
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What to do?
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