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Wharf Holdings

No joy from company over junk faxes

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SCMP Reporter

On December 3 I wrote to these columns, complaining about New T&T and unwanted faxes.

New T&T, renamed Wharf T&T, has replied to my queries.

Wharf T&T does not provide a 'call blocker' service, as it provides subscriber details to the originator of junk faxes.

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It does not maintain a list of 'not-to-call' numbers as suggested for all fixed network operators, by the Office of the Telecommunications Authority (Ofta).

Wharf T&T simply refers subscribers back to Ofta, declining to take any action, regardless of Ofta's code of practice.

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The company admits to having received numerous complaints on the subject of junk faxes and suggests that I change my fixed network operator. It is too late, as Wharf T&T has supplied my details to junk fax senders.

The company also suggested I change my fax number.

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