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SCMP Reporter

I WAS due to attend a dinner party at the Kowloon Shangri-La Hotel on July 12.

  On the way there, I was soaked in a downpour. I am just a student, not a guest, and yet a hotel steward was very helpful, lending me an iron so I could dry my clothes. This is the sort of politeness and helpful attitude that can only benefit Hongkong's tourism industry.

  PETER TSANG New Territories 



Hotel steward very helpful