In October of last year my daughter, who is 13, was forced to buy a personalised student Octopus card from the MTR. She has had a student Octopus card since she turned 12 at the beginning of 2000, and obtained an MTR Student Travel card in October of the same year.
Last year the MTR decided that all students in Form 1 must have a personalised student card. The first year of high school at my daughter's school is not really equivalent to Form 1 in local schools as her school has seven years of primary education and six years of secondary.
She finally submitted her application for a new card late, because we spent some time questioning this blanket decision by the MTR.
When she received her new card there was nothing on the card to say that it was a student card, but we have checked and it is a student card. Her friends who submitted their applications on time have cards that state the cards are for students.
Now my daughter, probably like a lot of students, uses her MTR student card to prove her student status at places like the cinema. We have contacted the MTR but no one seems to want to deal with the problem of correcting the mistake on the card.
JANE KEMBER