Government reaction to consumer rights plan triggers disbelief
The Law Reform Commission has expressed disbelief at a negative government response to its proposals to boost consumer rights protection, ideas widely supported by the business sector.
The Economic Services Bureau, which is responsible for protecting consumer rights, expressed reservations about the commission's report on contracts for the supply of goods because of 'extensive implications . . . on business costs and possible increase in litigation'. The report advocates extending consumer laws to cover goods hired, bought under hire purchase or provided as a service under contract.
The report, released in February, was ordered initially by the Government to clarify legal protection regarding hired goods.
Legislation now only covers the sale of goods or supply of services.
Industry groups, including the Chinese Manufacturers' Association of Hong Kong and the Chartered Institute of Purchasing & Supply, welcomed the report, as did the Consumer Council and the Hong Kong Bar Association.
The legal manager of the Dairy Farm Group, which owns supermarket chain Wellcome, was a member of part of the subcommittee which drew up the report.